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ProCamera FAQ

Frequently Asked Questions

Photo

  • How to capture ProRAW files in ProCamera?
  • How do I manually adjust Shutter speed and ISO?
  • Self-Timer
  • How do I make sure manual ISO and Exposure are exactly as I wish?
  • Rapid Fire - how do I capture photos in quick succession?
  • How do I adjust depth blur and focus area for photos in Portrait mode?
See all 11 articles

Video

  • How to connect an external microphone?
  • How do I change the frame rate in video mode?

Optional Upgrades

  • How to unlock and use the Analog filter pack?
  • I keep getting asked to restore my in-app purchase (even after restoring successfully)
  • I get an error message when trying to purchase an in-app purchase. I am connected to the internet, however.
  • How can I start my ProCamera Up subscription?
  • How do I cancel my ProCamera Up subscription?
  • How can I purchase vividHDR, LowLight Plus, or other in-app purchases?

General questions

  • How do I get a refund?
  • How can I access all my (old) photos? I cannot find them.
  • Where are my photos? I don’t see them in my iPhone pictures and I can’t find the “Lightbox”
  • The app does not download from the App Store and hangs in waiting state. What can I do?
  • The app sometimes crashes when taking a lot of photos. What can I do?
  • How can I change the order of the camera modes and/or hide modes that I do not use?
See all 8 articles
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